Codvexa1. Data controller
The Codvexa marketplace is operated by EDU SOFTWARE INFORMATICS DOO, which is the data controller for the personal data processed in connection with this service. Our company and contact details are set out in our Imprint.
2. Information we collect
We collect and process the following categories of data where necessary for the provision of the service: (a) account data: name, email address, and password (stored in hashed form); (b) order and payment data: order details and payment-related information processed by our payment provider; (c) communications: correspondence when you contact support or use contact forms; (d) technical data: such as IP address and browser information where relevant for security or legal compliance.
3. Purposes and legal basis
We use your data to create and manage your account, process orders, deliver purchased digital products (including by email within the stated delivery timeframe), send transactional communications (e.g. order confirmations, password reset), respond to support requests, and improve the platform. Processing is based on performance of the contract with you, our legitimate interests (e.g. security, analytics), or your consent where applicable.
4. Data retention
We retain account and order data for as long as your account is active and as required to fulfil our contractual and legal obligations (e.g. tax, warranty). After account closure or where no longer necessary, we delete or anonymise data in accordance with our retention schedule and applicable law.
5. Sharing and transfers
We may share data with service providers (e.g. hosting, payment processing, email delivery) who act on our instructions and are bound by appropriate agreements. We do not sell your personal data. Where data is transferred outside your jurisdiction, we ensure adequate safeguards as required by applicable law.
6. Your rights
Depending on applicable law, you may have the right to access, rectify, erase, restrict processing, object, or receive a copy of your data in a portable format. You may also have the right to lodge a complaint with a supervisory authority. To exercise your rights, please contact us using the details in our Imprint.
7. Changes and contact
We may update this Privacy Policy from time to time; the current version is posted on this page with an updated "Last updated" date. For any privacy-related questions or requests, please refer to the contact details in our Imprint.